Tickets Management In this guide, we will focus on ticket management within WHMCS and explain how to handle tickets professionally: from creating a ticket, responding to it, splitting or merging tickets, to even transferring them between departments. The goal is for every staff member to be familiar with all available tools to enhance the customer […]
Monthly Archives: October 2025
🔐 Install SSl on windows server
🔐 Installing SSL Certificate on Windows Server 🎥 This is a practical video tutorial that demonstrates step-by-step how to install an SSL certificate on a Windows Server. All system steps for CSR creation and certificate issuance are the same as those in the WHMCS and Client Area process. For the installation steps on Windows Server, […]
👥 Client Area
Client Area How the Client Manages his Account EasilyThe Client Area allows you to view and manage your hosting services, domains, tickets, and invoices from a single dashboard. This guide explains the main sections and features available to clients. 🎬 Practical Video Guide 🎯 Main Features of the Client Area Client Info View and update […]
🔒 Plesk SSL installation
🔒 Plesk SSL installation SSL certificates ensure a secure connection between your website and visitors via HTTPS. This guide explains how to create a CSR via cPanel, then order and configure the certificate until final installation. 🎬 Practical Video Guide – SSL Certificate Installation This video provides a step-by-step practical demonstration of how to install […]
🌀 Installing WordPress
Installing WordPress How to Install WordPress (Two Methods) In this guide, we’ll go through two different ways to install WordPress on your hosting account: Using WP Toolkit (automatic installation). Manually via File Manager and MySQL Database. ⚙️ Method 1: Install WordPress via WP Toolkit This is the easiest and fastest way to install WordPress. Steps: […]
💾 Create a Full Website Backup Using cPanel
Create a Full Website Backup Using cPanel You can easily create a full backup of your website through cPanel, which includes all your files, databases, and emails in one single file. 📍 Steps: 1️⃣ Log in to your cPanel account.2️⃣ From the Files section, click on Backup.3️⃣ Click on Full Backup.4️⃣ Click on Download a […]
📱 Adding an Email Account on iPhone or iPad
Adding an Email Account on iPhone or iPad You can set up your email account in the Mail app on iOS either automatically or manually. 🛠 Manual Setup (Less Common Providers) If your email provider is not listed or you want to set up manually: 1️⃣ Go to Settings > Apps > Mail, then tap […]
⬆️ Increasing File Upload Limits
Increasing File Upload Limits (upload_max_filesize & post_max_size) Sometimes a client may need to upload larger files to their website or hosting account — for example, when installing CMS themes, uploading backups, or importing data.In such cases, you can increase the PHP upload limits directly from cPanel or using the PHP Manager feature. 🧭 Option 1: […]
👥 Client Profile – Summary (WHMCS)
Client Profile – Summary (WHMCS) 🎬 Practical Video Guide – Service ManagementThis video provides a step-by-step practical demonstration of all service management operations explained below.You will see how to link services, reset and send passwords, change service information, issue invoices, suspend/unsuspend services, make exceptions, cancel, transfer ownership, and recreate services in a real client account […]
✉️ Connect Your Hosting Email to Outlook
How to Connect Your Hosting Email to Outlook If you’d like to access your hosting email through Microsoft Outlook, follow the steps below: Step 1: Find Your Connection Settings in the Hosting Control Panel Log in to your Hosting Control Panel. Go to the Emails section. Select the email account you want to connect. Click […]