Email Archive 🔹 Overview: The Email Archiving feature allows you to save incoming, outgoing, and mailing list messages for a specific period of time.This feature stores messages inside the user’s main mail directory and creates a new folder every day based on the type and date format “YYYY-MM-DD”, which contains all messages for that day. […]
Monthly Archives: October 2025
👥 CRM Guide
CRM Guide 1️⃣ Adding Contacts All contacts (existing or new potential clients) should be added to the CRM. Every client will have just one contact in CRM, which can change type depending on the current situation. 2️⃣ Interaction Tracking Notes for all client interactions should be added to their CRM contact. Attach files & offers […]
🔒 Cpanel SSL installation
Cpanel Installing SSL Certificate SSL certificates ensure a secure connection between your website and visitors via HTTPS. This guide explains how to create a CSR via cPanel, then order and configure the certificate until final installation. 🎬 Practical Video Guide – SSL Certificate Installation This video provides a step-by-step practical demonstration of how to install […]
⚙️ Service & Product Management
Service & Product Management 🎬 Practical Video Guide – Service Management This video provides a step-by-step practical demonstration of all service management operations explained below.You will see how to link services, reset and send passwords, change service information, issue invoices, suspend/unsuspend services, make exceptions, cancel, transfer ownership, and recreate services in a real client account […]
🛒 Orders Management
Orders Management 🔹 Adding a New Order 1️⃣ Locate the client account for which you want to add an order.2️⃣ Click on Adding New Order.3️⃣ Choose service, domain, or both if needed.4️⃣ Billing Cycle: (Monthly / Quarterly / Semiannually / Annually / ~) Note: Some services have minimum billing cycles (Dedicated servers start from 3 […]
🧾 Invoice Payment & Management
Invoice Payment & Management 🎬 Practical Video Guide – Invoice Payment This video provides a step-by-step practical demonstration of all invoice payment and management operations explained below.You will see how to verify offline and online payments, add fund invoices, issue new invoices, cancel, merge, split invoices, add taxes and payment fees, and change invoice currency […]
🌐 Domains
Domains How to deal with this domain process on the system 🎬 Practical Video Guide This video provides a step-by-step practical demonstration of all domain management operations explained below.You will see how to transfer domains, create and point name servers, update contact information, renew domains, change billing cycles, move domain ownership, send ownership certificates, and […]
⚙️👥 Account Management
Account Management 🎬 Practical Video Guide – Account Management This video provides a step-by-step practical demonstration of all account management operations explained below.You will see how to change account language and currency, reactivate accounts, reset account details, add new clients, and update client information in a real client account scenario. Note: Watching the video first […]
🔄 Convert Addon Domain to Full Account
Convert Addon Domain to Full Account – WHM 🌟 Overview Turn an addon domain into a separate cPanel account to: 🔹 Isolate resources 🔹 Improve account management 🔹 Transfer ownership easily 🔹 Quick Steps 🔐 Log in to WHM as root/admin. 🖱️ In the search bar on the left, type “Convert Addon Domain to Account”. […]
📨 Check GWEFA service
Check GWEFA Service – WHM 🌟 Overview The GWEFA service is an email filtering service that scans both outgoing and incoming messages to protect your server from spam and malicious emails.It allows WHM/cPanel to manage outgoing emails through a dedicated external mail service, ensuring proper email routing and reliable delivery. ⚡ 🔑 Service Concept 🛡️ […]