👥 Client Area

Client Area

How the Client Manages his Account Easily
The Client Area allows you to view and manage your hosting services, domains, tickets, and invoices from a single dashboard. This guide explains the main sections and features available to clients.

🎬 Practical Video Guide

🎯 Main Features of the Client Area

  1. Client Info

    • View and update your personal information, such as name, address, and country.

    • Easily edit your details using the Update button.

  2. Services

    • Check all your active products and hosting plans.

    • Quick actions:

      • Log in to Plesk (or cPanel for Linux hosting)

      • View Details of your hosting package

    • Easily track your active services at a glance.

  3. Domains

    • View and manage your registered domains.

    • Check status, renew domains, or add new ones.

  4. Tickets

    • Submit support tickets or view your recent requests.

    • Track responses and manage ongoing issues directly from the dashboard.

  5. Invoices

    • Keep track of your invoices and payments.

    • View, download, or pay invoices easily.

🎯 Client Area Knowledge Base

Through the following Tutorial Library link,
https://exahost.com/en/knowledgebase/
Clients can learn how to manage their Client Area, which allows them to:

  • Change passwords for the Client Area or cPanel

  • Open and track support tickets

  • Add sub-contacts with customizable permissions

  • Pay invoices online via PayPal or credit card

  • Update domain contact information

  • Log in to cPanel or Webmail directly

  • Modify domain name servers (DNS)